Online Tutoring
SMARTHINKING is a new tutoring assistance program available. Their
service supplements the Student
Support Services Center's existing academic support services by
offering real-time online tutoring with "e-instructors"
and homework help for core courses and skills 24 hours a day, seven
days a week.
Students can access live tutorials in writing across all subjects,
math, accounting, statistics and economics, as well as a full range
of study resources, including writing manuals, sample problems, research
tools, and study skills manuals. Students can access the service from
wherever they have a connection to the Internet. SMARTHINKING is not
an answering or proofreading/editing service.
Southwestern Community College brought SMARTHINKING in to add another
learning option for SWCC students. Whether students are stuck at 2AM
on a problem set that is due on their instructor's desk in the morning,
or need extra help communicating their thoughts in their writing assignments,
SMARTHINKING can assist them.
Your username and password:
- Your username is your SWCC email.
- The password is Spartans.
Note: Southwestern students will receive 20 hours of free tutoring
access over the course of the academic year.
Time is deducted according to the following uses:
- Live drop-in sessions: "Metered" to the minute of time
spent working with an e-structor, plus 5 minutes for administration
- Submitted questions: 20 minutes
- Submitted essays or career writing: 35 minutes
Technology Requirements
SMARTHINKING's technology is designed to accommodate a range of
technological expertise, hardware and Internet connections. For the
service to work properly, SMARTHINKING recommends the following minimum
system requirements:
Browser:
For Windows PC users - Netscape 4.07 or higher, or
Internet Explorer 4.01 or higher. For Apple Mac OS users - Internet
Explorer 4.5 or higher is required. Netscape browsers on the Apple
Mac OS platform are not currently supported with the SMARTHINKING
application. Mac users with a Netscape browser will experience difficulties.
Internet Explorer for Mac is recommended.
Processor:
Pentium 100 processor (or Mac equivalent)
Connection: 56K modem recommended (28.8 K modem acceptable)
Windows XP users:
Please note that you may not have Java installed by
default. Java is necessary in order to use the whiteboard. You will
need to install a Java Runtime Environment from Microsoft or from
Sun.
For further information about SMARTHINKING, please check out their
website at http://www.smarthinking.com.
Contact SMARTHINKING customer support
for any technical problems
E-mail at support@smarthinking.com or call (888) 430-7429